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E-Mail

  • Accessing e-mail

    Overview E-mail may be accessed either through webmail within the control panel or remotely from a desktop client such as Outlook,...
  • Accessing Spam folder

    Overview Your “Spam” folder is an e-mail folder on all e-mail accounts that quarantines e-mails that have an above-average probability...
  • Handling a hijacked account

    Overview This is a general document on what happens when an account is compromised, how it is compromised, and policies...
  • Empty mailbox

    Overview Whenever a user exceeds his or her storage, an e-mail client may report zero e-mails present despite there actually...
  • Mail filtering

    Overview Message filtering is done prior to delivery via maildrop. Each message goes through two levels of filters: (1) global...
  • Creating a forwarded e-mail

    Overview Forwarded e-mails are e-mails that arrive on the server, but instead of delivering to a local user, these messages...
  • Changing webmail locations

    Webmail locations may be changed from their default settings within the control panel under Mail > Webmail. Click Change Link to enter a new...